Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Smash It Marketing (ABN: 93140139055), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Provided

Smash It Marketing provides AdWords management, Performance Max campaign optimization, AI consultancy, and related digital marketing services. We also offer an AI-powered chatbot for customer engagement and lead qualification.

3. Use of Website and Services

You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any other user
• Transmitting obscene or offensive content
• Disrupting the normal flow of dialogue or acting in a manner that negatively affects other users
• Attempting to gain unauthorized access to our systems

4. Google OAuth and Account Access

When you sign in with Google, you grant us permission to access your basic profile information. We will:

• Only access the information necessary to provide our services
• Respect your privacy and follow our Privacy Policy
• Allow you to revoke access at any time
• Securely store and protect your information

5. AdWords Management Services

5.1 Service Agreement

Our AdWords management services are provided on a month-to-month basis unless otherwise specified in a separate service agreement. We require access to your Google Ads account to provide these services.

5.2 Performance and Results

While we strive to improve your AdWords performance, we cannot guarantee specific results. Performance depends on various factors including market conditions, competition, budget, and industry.

5.3 Account Access

You retain full ownership of your Google Ads account and data. We require admin access to manage your campaigns effectively but will never make changes without your approval for significant strategic decisions.

6. Payment Terms

Payment terms for our services will be specified in your service agreement. Generally:

• Fees are payable monthly in advance
• Late payments may result in service suspension
• You are responsible for all advertising costs in addition to management fees
• Refunds are provided in accordance with our refund policy

7. Intellectual Property

All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of or licensed to Smash It Marketing and are protected by Australian and international copyright laws.

8. Confidentiality

We treat all client information as confidential and will not disclose your business information, campaign data, or strategies to third parties without your explicit consent, except as required by law.

9. Limitation of Liability

To the maximum extent permitted by law, Smash It Marketing shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, including but not limited to:

• Loss of profits or revenue
• Loss of business opportunities
• Campaign performance variations
• Technical issues beyond our control

10. Termination

Either party may terminate services with 30 days written notice. Upon termination:

• You retain all account access and ownership
• We will provide a final report of campaign status
• Any prepaid fees for unused services will be refunded
• Confidentiality obligations continue indefinitely

11. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or Google policy changes.

12. Governing Law

These terms are governed by the laws of Western Australia and Australia. Any disputes will be resolved in the courts of Western Australia.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by email or through our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.